Let’s get you moving again.

Include enough context to help.

1. The screen or feature you are using.
2. What you expected and what happened.
3. The time of the problem and the error text.
4. A screenshot with personal and financial details hidden, if useful.

Keep passwords, OTPs, tokens, backup keys and customer files out of your message.

While you wait

Check the user guide for the normal workflow. If a financial save is unclear, check its status before making a new entry.